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Remote IT support for US small businesses

Built for companies with 5 to 50 employees. A technician fixes the computer, email or network problem remotely, and confirms the scope and price before any work starts.

Support is remote only. We do not provide on-site visits. Business hours are Monday–Friday, 9am–6pm Eastern Time.

USA pricing

Start here

$49 first session, up to 45 minutes. We confirm the scope before any work begins.

  • Remote support worldwide, in your time zone
  • Secure remote-access process
  • Clear pricing before work starts
  • No surprise billing
  • Monthly plans for growing teams
USA pricing

Prices in USD

First Remote Support SessionUp to 45 minutes$49
Standard Remote SupportBilled in 15-minute increments$79/hour
Professional Business SupportBilled in 15-minute increments$99/hour
Urgent Same-Day SupportPriority queue · subject to availability$149/hour
Monthly remote supportIncludes 4 support hours each month$299/month
Final pricing depends on the issue, urgency and scope of work. We confirm the scope before starting.

Hourly work is billed in 15-minute increments. After-hours support is not guaranteed and may be charged at the urgent rate. We do not offer 24/7 support.

Before we connect

You approve every session

We connect only with your authorization, only to the device and task you approved, and only through approved remote-support tools. Sessions are logged, your passwords are never stored, and there are no hidden backdoors.

Read the Remote Support & Technician Access Policy →

Get remote IT support in the United States

Mon–Fri, 9am–6pm ET. Email support@justcallcomputers.com or send a request and we will confirm the scope and price first.