Computer & Software Help
Slow or freezing computers, error messages, printers and software that won’t install or open.
From $49 first sessionDetails →
Remote IT support · WorldwideRemote IT support for small businesses
Reliable IT Support for Your Small Business
Fast remote computer, Microsoft 365 and network support for businesses anywhere in the world.
$49 first session, up to 45 minutes. We confirm the scope and price before any work starts.
- Remote support worldwide, in your time zone
- Secure remote-access process
- Clear pricing before work starts
- No surprise billing
- Monthly plans for growing teams
Services
Everyday IT help, handled remotely
Computer & Software HelpFrom $49 first sessionMicrosoft 365 & EmailFrom $79/hourNetwork & Wi-FiFrom $79/hourNew Employee SetupFrom $99/hourBasic Security & BackupsFrom $99/hourMonthly IT CareFrom $299/month
Microsoft 365 & Email
Outlook and email problems, shared calendars, OneDrive and SharePoint files, user accounts and licenses.
From $79/hourDetails →
Network & Wi-Fi
Dropped connections, slow internet, router settings and a separate guest Wi-Fi for visitors.
From $79/hourDetails →
New Employee Setup
Email, apps and shared folders ready on day one — and access removed the day someone leaves.
From $99/hourDetails →
Basic Security & Backups
Multi-factor sign-in, updates, antivirus checks and guidance on backups you can actually restore.
From $99/hourDetails →
Monthly IT Care
Included support time, routine checks and one team that knows your setup as your business grows.
From $299/monthDetails →
Who we help
Small businesses with 5–50 employees
- Real estateReal estate agencies
- Accounting & taxAccounting & tax firms
- Law officesLaw offices
- Medical & dental clinicsMedical & dental clinics
- E-commerceE-commerce businesses
- Marketing agenciesMarketing agencies
- Indian-owned businessesIndian-owned businesses worldwide
How it works
You know the price before we touch anything
- 01STEP 01
Tell us what’s wrong
Send a short request or call us. Describe it in your own words — no technical terms needed.
- 02STEP 02
We confirm scope and price
A technician reviews the issue and tells you what’s included and what it costs. You decide whether to go ahead.
- 03STEP 03
Secure fix and summary
You approve a one-time secure session and watch the fix. We email a plain-English summary when it’s done.
Pricing
Simple pricing, confirmed upfront
On-demand support
Pay only when you need helpFirst Remote Support SessionUp to 45 minutes
$49Standard Remote SupportComputer, email, Wi-Fi & printers
$79/hr/hourProfessional Business SupportSetup, Microsoft 365 admin, security
$99/hr/hourUrgent Same-Day SupportPriority queue · subject to availability
$149/hr/hourMonthly plans
Managed Support: minimum 5 usersFor growing teamsSmall Business CareIncludes 4 support hours each month
$299/moBusiness SupportIncludes 8 hours, employee setup & Microsoft 365 admin
$599/moManaged SupportIncludes 2 hours per user · minimum 5 users
$99/user/moFinal pricing depends on the issue, urgency and scope of work. We confirm the scope before starting.
Why choose us
Try us once for $49IT support that respects your time and your budget
Try us once for $49. If it works for your team, move to a monthly plan when you’re ready — not before.
Clear pricing before work starts
You approve the scope and price first.Every request starts with a confirmed scope and price. You approve it before we begin.
No surprise billing
Need more time? We stop and ask.If a fix needs more time than agreed, we stop and ask first. You never get an unexpected invoice.
Secure remote-access process
One-time links, your approval every time.One-time session links, your approval every time, and access that ends when the work does.
Plain English, no jargon
We explain every fix in plain English.We explain what went wrong and what we changed, in words your whole team understands.
FAQ
Common questionsQuestions small businesses ask us
Up to 45 minutes of remote troubleshooting for a common computer, email, Microsoft 365, Wi-Fi or software issue. Before we start, we confirm the problem and the scope, so you know exactly what the $49 covers.
We tell you before the time runs out. If more work is needed, we explain why and give you an estimate at our hourly rate, billed in 15-minute increments. Nothing continues without your approval.
Your technician sends a one-time session link. You approve the connection, can watch every step on your screen, and can end the session at any time. Access ends when the work is done.
No. Our support hours are Monday–Friday, 9am–6pm Eastern Time. Urgent Same-Day Support ($149/hour) puts you at the front of the queue during business hours, subject to technician availability. After-hours support is not guaranteed and, when available, may be charged at the urgent rate.
When your team needs help several times a month, or you want new employee setup, Microsoft 365 administration and routine security checks handled for you. Plans include 4 hours (Small Business Care), 8 hours (Business Support) or 2 hours per user (Managed Support) each month.
Yes, for everyday office IT. We don’t provide HIPAA compliance services, audits or certifications. If your business handles regulated data, tell us upfront so we can discuss what we can and can’t support.
Physically broken hardware, cabling and on-site installs. We diagnose the problem remotely, tell you what to replace, and set up the replacement remotely once it arrives.
We confirm the scope and price first, then share payment details before work begins. No payment is taken when you submit a request.
Get your first IT issue fixed for $49.
Up to 45 minutes with a remote technician. Scope confirmed before we start.