Practical IT guides for small businesses
Written from the problems we actually get called about. Each one starts with the answer, then the steps, then an honest line about where to stop and get help.
What to do when your business email stops working
Business email not sending or receiving? Work out in a few minutes whether it is your mail app, your account, or your domain — and what to check for each.
Read the guideHow to fix Microsoft 365 login problems
Cannot sign in to Microsoft 365? Work through the usual causes in order — password, multi-factor, licence, account status — instead of guessing.
Read the guideHow much does small-business IT support cost?
What small businesses actually pay for IT support: hourly rates, monthly plans, and how to work out which is cheaper for the amount of help you really use.
Read the guideWhy a business computer becomes slow, and what actually fixes it
A slow work computer is usually one of five things, and only one of them needs new hardware. How to find the cause before spending money.
Read the guideNew employee IT onboarding checklist
What to set up before a new starter’s first day, in the order that avoids rework — accounts, access, device, security — plus the offboarding half nobody writes down.
Read the guideHow to secure a small-business Wi-Fi network
Five changes that genuinely protect a small-office Wi-Fi network, and the popular advice that does nothing. Most of it is free and takes an afternoon.
Read the guideHow to respond to a suspected malware infection
What to do in the first ten minutes when a work computer looks infected — in the right order, including the step most people get wrong.
Read the guideMicrosoft 365 security checklist for small businesses
Nine settings in Microsoft 365 that do most of the security work for a small business, in the order worth doing them. Most are included in what you already pay.
Read the guideBusiness backup checklist: what to back up and how to know it works
What a small business actually needs backed up, how often, and the one test that turns a backup from an assumption into a fact.
Read the guideRemote IT support versus hiring in-house IT
When a small business should hire someone for IT and when outside support is better — with the real costs on both sides, including the ones nobody budgets for.
Read the guideCommon printer and network problems in small offices
Why the office printer keeps disappearing, why it only fails for one person, and the fixes that last longer than turning it off and on again.
Read the guideWould rather someone just fixed it?
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