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Remote IT support for businesses in Dubai and the UAE

Remote IT support for businesses across Dubai and the UAE. Computer, Microsoft 365, Wi-Fi and network problems handled remotely, with the scope and price agreed before work starts — no waiting for someone to drive across the city.

Support is remote only. We do not provide on-site visits in Dubai or the UAE. Business hours are Monday–Friday, 9am–6pm Gulf Standard Time.

UAE pricing

Start here

AED 99 first session, up to 45 minutes. We confirm the scope before any work begins.

  • Remote support worldwide, in your time zone
  • Secure remote-access process
  • Clear pricing before work starts
  • No surprise billing
  • Monthly plans for growing teams
UAE pricing

Prices in AED

First Remote Support SessionUp to 45 minutesAED 99
Standard Remote SupportBilled in 15-minute incrementsAED 299/hour
Urgent SupportPriority queue · subject to availabilityAED 499/hour
Monthly remote supportFrom. Included hours confirmed in writing.AED 1,199/month
Final pricing depends on the issue, urgency and scope of work. We confirm the scope before starting.

Hourly work is billed in 15-minute increments. After-hours support is not guaranteed and may be charged at the urgent rate. We do not offer 24/7 support.

Before we connect

You approve every session

We connect only with your authorization, only to the device and task you approved, and only through approved remote-support tools. Sessions are logged, your passwords are never stored, and there are no hidden backdoors.

Read the Remote Support & Technician Access Policy →

Get remote IT support in Dubai and the UAE

Mon–Fri, 9am–6pm GST. Email support@justcallcomputers.com or send a request and we will confirm the scope and price first.